I. Introduction: The Double-Edged Sword of GenAI The development of enterprise automation through Generative AI (GenAI) enables virtual assistants and chatbots to understand user intent, so they can create suitable responses and predictive actions. The promising benefits of continuous intelligent interaction at scale create multiple ethical challenges that include biased … [Read more...] about From Prompt to Policy: Building Ethical GenAI Chatbots for Enterprises
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The European Chatbot & Conversational Ai Summit
6TH Edition of The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI, Agentic AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.' ' The summit will highlight the latest trends and recent application changes in the Conversational AI … [Read more...] about The European Chatbot & Conversational Ai Summit
5 Ways SMEs Can Start Their Digital Transformation Journey Today
Change is happening all around the world. Businesses lagging behind risk getting left in the dust if they do not change with change. Imagine a business losing clients to competitors offering more rapid, innovative, and personalized experiences. To small and medium enterprises, digital transformation is a need; it has become only a means to stay on par with fast market dynamics … [Read more...] about 5 Ways SMEs Can Start Their Digital Transformation Journey Today
Top 7 Benefits of Using an AI HR Chatbot for Employee Engagement
Employee engagement is a challenge for most organizations. Studies show that disengaged employees cost companies up to $550 billion annually in lost productivity. Yet, many HR departments are burdened with routine administrative tasks that prevent them from addressing employee needs proactively.Now imagine a solution that transforms how employees and HR interact-one that saves … [Read more...] about Top 7 Benefits of Using an AI HR Chatbot for Employee Engagement
Do NOT Deploy THAT Chatbot!
But, DO deploy THIS chatbot! One of the most touted applications of generative AI and LLM models is the chatbot. From when ChatGPT first hit the scene, organizations of all types have been keen on making use of chatbots to better service customers. While LLM models and applications are quickly and continuously improving, there are still some significant risks that come with the … [Read more...] about Do NOT Deploy THAT Chatbot!
