The most critical skill identified in top-performing product managers is their obsession with customers and their customer experience. In a single day, a product manager makes multiple decisions keeping their customers in mind, and some of these questions might look like - What are the problems their customer is facing today? How to solve it? What is the best possible path to … [Read more...] about Why are Product Managers obsessed with CX platforms in 2021?
Automation
Intelligent document processing: a complete guide
According to Statista, the total enterprise data volume will double by 2022 worldwide, reaching more than 2 petabytes. And about 80% of this data will be unstructured (think: email, imaging, and other data that cannot be analyzed as is). Undeniably valuable sources of insight, the ever-growing volumes of unstructured data present a problem, though: handling it is less than … [Read more...] about Intelligent document processing: a complete guide
How to Implement RPA in Finance and Banking
Did you know that human error in the financial sector results in 25,000 hours of avoidable rework on average per enterprise and costs $878,000 per year? No wonder financial institutions are eager to turn things around. One option would be turning to robotic process automation development services. According to a study by McKinsey, about 60% of occupations can automate over 30% … [Read more...] about How to Implement RPA in Finance and Banking
Applications of Artificial Intelligence in Transport: An Overview
 In recent years intelligent technology has become a part of our daily life. And as technology continues to advance throughout society, new applications of AI are becoming commonplace ”including in transport. This has opened up a new field for businesses and startups, as they continue to develop intelligent solutions for making mass transit more comfortable, accessible, and … [Read more...] about Applications of Artificial Intelligence in Transport: An Overview
How Technology Has Led to the Rise of Self-Service Consumerism
Twenty years ago, the idea of self-service consumerism didn't exist, especially in the western world. Every purchase and interaction involved a waiter, a cashier, or a salesperson trained to help you complete your purchase quickly and easily. Today, especially in the wake of the COVID-19 pandemic, self-service and touchless technology have moved to the forefront. How has … [Read more...] about How Technology Has Led to the Rise of Self-Service Consumerism
