Personalization is the process of delivering a customer experience that fits unique individual preferences. Personalization is typically enabled by Artificial Intelligence (AI) algorithms, which collect and analyze user data and then offer relevant suggestions. Studies indicate that personalization can prevent cart abandonment, ensure customer loyalty, and increase ROI. A New … [Read more...] about 3 Ways AI is Helping Personalize Customer Experiences
Artificial Intelligence
How Machine Learning for Fraud Detection Works in Different Industries
In a world where there are no absolute security guarantees, any organization could potentially become a victim of fraud. And non-profit companies, too - because data sometimes takes on even more weight than pure money. The more companies come up with protection methods, the more scammers come up with ways to outwit them in return. This is like running in a vicious circle, and … [Read more...] about How Machine Learning for Fraud Detection Works in Different Industries
AI Powered Contract Analysis and Review | Smart Contract Analytics
Smart Contract Analytics (SCA) Platform is based on AI / ML and specifically uses NLP and pattern recognition to process the contracts and extract the metadata. The platform is hosted on the AWS cloud that takes advantage of all security features that AWS provides along with the high availability and scalability features with GDPR compliances. Artificial Intelligence / Machine … [Read more...] about AI Powered Contract Analysis and Review | Smart Contract Analytics
How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
Running a business is all about winning customer experiences, which is best done by being available to them anytime they want to connect. In the era of instant gratification, customers want immediate response to their queries and resolution for their issues. You cannot expect them to wait for getting an answer to an email or queue up with a ticketing solution. They want … [Read more...] about How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
How Can Small Businesses Utilize The Power Of AI
Artificial intelligence is revolutionizing industries, departments, and the way we live our daily lives. Innovative technologies are emerging and changing the way we interact with our environment while small businesses are certainly not left behind. They have the opportunity to seize the very best of AI and improve their performance exponentially. In fact, studies have shown … [Read more...] about How Can Small Businesses Utilize The Power Of AI
