QUICK FACTS

HEAD OFFICE

Lovinklaan 1
Arnhem GLD 6821HX
The Netherlands

category

CATEGORIES

Business analytics

INDUSTRIES

E-commerce, Social media / marketing

PRICING

Subscription

Free Trial

Business: $1,599/ month - Pro: $649/ month - Team: $249/ month

SIZE OF CUSTOMERS

Large

 
Founders:
Apolinaras "Apollo" Sinkevicius,
Brian Muse,
Zach Dunn,
Sam Dunn
 
Year founded:March, 2014
Funding received: $2.5 Million
Investors:
 
#Employees:11-50
Awards won:Finalist The Next Web Bizspark Startup Rally 2012, Dutch e-Commerce Innovation Award 2013
 

Overview

When we began creating ROBIN, we wanted to do thing: give online stores the smartest, simplest route to extraordinary customer service. What's more we think we've done it. ROBIN streamlines all your client questions from live chat, email, phone and web form into one dashboard. We include client's order, shipping info and billing, conversation history, lifetime value and different goodies right alongside their question. We route automagically that question to the proper team member — focused around whoever is best suited to answer that particular question.

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