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How Big Data Completely Transformed the Insurance Industry

david glenn / 3 min read.
July 18, 2016
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Big data is changing the way we think about many of the major factors in our lives today, and insurance is no exception. The digital age is completely transforming the way in which the insurance industry operates, and all of this has big implications for both consumers and insurance agents. In short big data is a term that is being used more and more recently, to refer to the flood of information that now exists and is accessible primarily through the internet. All major companies are trying to figure out how they can use this new technology, and big data is revealing new trends in how we behave and what we buy. Because the phenomenon is so new, and the technologies involved are often very complex, it is important to understand as much as you can about how big data is changing the insurance game.

For one, insurance companies now know much more about their consumers than they ever have. While previously, insurance agents would pay most of their attention to individual cases and individual policies, now they can understand their consumers on a much larger level. This means they can see large trends in the way insurance works, for example the average age of a consumer, or what insurance claims are most likely to be submitted. Whereas before, an insurance salesman gut instinct might encourage him to help someone set up a policy, now he can consult the data to decide whether or not that is a risky decision. Individual considerations are thus becoming less and less important in the world of insurance, creating a completely new dynamic in the way that insurance agents think and interact with their clients.


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Another way in which the insurance industry is being changed by big data is the many new ways in which data can be collected. Smartphones have been a part of our lives, and “smart” technology is becoming increasingly commonplace. This means that companies have various new ways to track our opinions, thoughts, and even our biological processes. This new understanding changes the ways in which companies create their policies and think about how they interact with their consumers. It is also increasingly clear that the fields of life and health insurance will be the most directly influenced by the big data age. Increased data in these areas has the most obvious implications for how insurance companies can think about changing policies, for example getting more information about diseases and life expectancies. However, the big data age is only growing, and it likely to completely revolutionize all of the insurance industry. For now, consumers would do well to follow developments on how home insurance and car insurance react to the changes that come with big data. While the consequences of the big data age are still being made clear, there can be both positives and negatives, one thing that is clear is that insurance is being dramatically changed.

In general, big data will help to drive down the premiums on insurance policies that are considered less unique and therefore less risky. One example of this is a home warranty. A home warranty is a great way to ensure peace of mind and security in your home and your possessions. Because this type of warranty is generally considered a sensible option for most homeowners, the abundance of data will only help to make this fact more clear and therefore potentially drive down prices. While it is never easy to predict what can happen in a home, it is almost always worth it to pay something for peace of mind. While big data changes the way we think about the world around us, it is also important to remember the basics. It always makes sense to invest in where you live, and it always pays to learn more about where your money goes.

Categories: Big Data
Tags: Big Data, game-changer, insurance, pricing, technology

About david glenn

David Glenn is a real estate expert. He occasionally freelance writes about home automation and making your home more green, but prefers to talk about big data and its impace in the real estate and other investing industries.

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