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7 Ways AI and Chatbots are Revolutionizing the Education Industry

Kamy Anderson / 4 min read.
July 2, 2020
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Two words and one excitingly complex field of computer science separate AI assistants from our average desktop computers. We call it machine learning or ML for short. This recently popularized achievement in technology can be explained with a simple comparative correlative the more often AI interacts with data, the more intelligent it becomes.

Let’s dwell on it for a second.

Isn’t this also the fundamental premise of education, the practice committed to imparting, acquiring, and applying knowledge? The more we know, the smarter we become, correct? The only difference is AI learns way faster than us.

For this and many other reasons, artificial intelligence is now the number one candidate for changing the face of the education industry as we know it. And this is happening as we speak.

Here’s how.

AI Automates Personalized Learning

Machine learning allows AI assistants to collect data and learn from patterns. In the context of education, this means that every interaction between AI and students results in invaluable insight about their individual learning habits, preferences, and confusion points.

With enough data, AI can generate detailed student profiles and use them to create custom-tailored learning paths and highly personalized learning environments for all types of students.

Being super-fast and automatic, AI assistants are able to cater to various learning needs of hundreds of students at the same time without ever neglecting a single one of them. Simply said, AI makes it possible for every student to have their teacher’s undivided attention.

Digital Assistants are Available 24/7

At the heart of personalized learning lies the assumption that every student acquires knowledge at a different pace. The traditional classroom, however, has one schedule for all. With unlimited connectivity and introduction of LMS software solutions, students are finally able to experiment with peak productivity hours and discover the most effective learning tempo.

AI assistants are taking this to a whole other level. Chatbots now offer digital mentorship that is available 24/7, whenever students need expert advice. They answer questions and address their doubts in real time.

As their name suggests, these AI assistants can be accessed via chat platforms and engaged in a conversation that feels very close to talking to a human being. They are fast, convenient, and always right.


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Bots Can Provide Mentorship Anywhere

The same capability of AI-empowered eLearning allows students to take courses from wherever they are, regardless of all physical boundaries. And the opportunities provided by digital mentors are virtually unlimited. Both AI-based learning platforms and chatbots can facilitate collaboration between students from different countries and cultures, eliminating all language barriers.

This faceless approach to learning is just as beneficial to introverted students, who can thrive under digital mentorship even though they are too shy to communicate with professors. Students from underdeveloped countries come to mind too the only thing they need for receiving first-class education is a basic computer with a reliable Internet connection.

Automated Education Boosts Engagement

When AI enters the classroom, the learning environment becomes student-centric. Personalized learning paths, as well as 24/7 availability, facilitate education. Although learning is not supposed to be easy, channels for knowledge acquisition can and should be optimized.

AI makes educational content easily accessible, which increases student motivation. But even more importantly, AI and chatbots enable innovative, holistic learning approaches. By analyzing students’ preferences, AI can determine the best possible approach be it gamification, social learning, or microlearning, for instance and then automate course creation for each.

Of course, the idea behind this process is to maximize student performance by boosting motivation and encouraging engagement, which is exactly what AI does in the first place.

AI Keeps Educational Content Relevant

The Internet is the largest knowledge base in the world. All the latest breakthroughs in science, art, and everything in between are recorded on the Internet in real-time, which keeps this library up-to-date and relevant at all times. But what use do we have from this treasure trove of information when no educator can possibly stay on top of every little change and addition to the online knowledge base? This is another advantage of AI over human beings.

AI can update online courses and educational content on a daily basis, even in real-time. Moreover, students can chat with their digital mentors chatbots and ask them for fresh insights. As a response, chatbots can share links to reliable online resources.

Real-Time Guidance is Key to Retention

AI can use machine learning to generate knowledge about individual students while they are on their learning paths, which makes real-time performance tracking a breeze. Many LMS software systems now offer this automatic assessment capability, either in the form of robust analytics, reporting features, or student monitoring tools. This is not only revolutionary; it’s also crucial for success.

The ability to address problems as soon as they occur is quite significant it navigates students in the right direction, eliminates frustration, and boosts retention. For every wrong conclusion, chatbots can approach students in real-time to explain and clarify the confusion, offer further reading material, and make sure the students are back on track.

AI Enables Continual Improvement

Of course, AI’s learning and analytical abilities can be also applied to educators. By determining the knowledge gaps displayed by a group of students, AI can successfully differentiate students’ mistakes from oversights made by course creators. This too can be done in real-time, which allows you to create an online course and improve it on a daily basis, as soon as AI pinpoints a potential mistake or oversight.

Wrap Up

Now that we have AI on our side, we can reformulate our initial premise and say, with hope, that the more we learn to rely on this smart technology, the better our education will be. Call this revolutionizing or not, the future is certainly looking bright.

Categories: Artificial Intelligence
Tags: Artificial General Intelligence, Artificial Intelligence, education, software

About Kamy Anderson

Kamy Anderson is an ed-tech enthusiast with a passion for writing on emerging technologies in the areas of corporate training and education. He is an expert in learning management system & elearning authoring tools - currently associated with ProProfs.

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