Conversational AI has already started to disrupt the insurance sector. AI-powered insurance chatbots and virtual assistants have made the customer care experience a lot more seamless “ instantly resolving routine queries end-to-end, automating the claims filing process, and more. They also serve as a powerful tool for lead generation “ engaging prospective customers and … [Read more...] about Conversational AI in Insurance
Archives for 2021
How to Build an eCommerce Chatbot
What is an e-commerce Chatbot? An e-commerce Chatbot is an Intelligent Virtual Assistant (IVA) powered with Artificial Intelligence and Machine Learning capabilities. It is designed to transform the digital shopping experience for customers while increasing revenue and reducing costs for e-commerce businesses. With in-built NLU models, these chatbots enable e-commerce brands to … [Read more...] about How to Build an eCommerce Chatbot
Supercharge AI Customer Experience with these 4 UX Design Principles
An undeniable fact: We are now living in a world where Artificial Intelligence (AI) is present in almost every aspect of our lives. Businesses are increasingly relying on AI to personalize & contextualize their interactions with users to enhance the customer experience. These AI interfaces are often meant to replace humans, and so customers have a heightened expectation. As … [Read more...] about Supercharge AI Customer Experience with these 4 UX Design Principles
The myriad use Cases for a Technology-enabled Employee Recognition Platform
Employee appreciation used to include posting an Employee of the Month' statement on a bulletin board. Rewards and recognition platforms are getting more immersive in today's tech-driven workplace. What is employee recognition software? Employee recognition software is a type of technology that allows you to handle abstract human principles, such as employee loyalty and … [Read more...] about The myriad use Cases for a Technology-enabled Employee Recognition Platform
How does Artificial Intelligence help in Health Care?
The healthcare industry today faces various issues regarding cost, revenue, and quality. These issues are on a rise and have pushed the industry to try out new technologies to overcome these issues. Many healthcare institutes are turning to artificial intelligence (AI) to aid them in better decision making. It is believed that AI will help them deliver a faster turnaround of … [Read more...] about How does Artificial Intelligence help in Health Care?
