Chatbots need to have contextual awareness if they have to adequately resolve a query. This contextual awareness leads to intelligence over time, by handling millions of queries over significant periods. Conversational UX relies on effective contextual intelligence to create more meaningful relationships with customers. From banking to health services, each industry has unique … [Read more...] about How to Make Chatbots more Intelligent with Contextual Intelligence
Archives for 2019
How FinTech Companies Are Challenging the Biggest Banks
The global financial crisis in 2008, which led to a full-blown international banking crisis, was considered the most serious crisis since the Great Depression. And while it was a downfall for traditional banking systems, it paved the way to the emergence and rapid success of FinTech companies. FinTech Companies Financial technology, also known as FinTech, is an innovative … [Read more...] about How FinTech Companies Are Challenging the Biggest Banks
Blockchain and AI: A Perfect Match?
Blockchain and Artificial Intelligence are two of the hottest technology trends right now. Even though the two technologies have highly different developing parties and applications, researchers have been discussing and exploring their combination [6]. PwC predicts that by 2030 AI will add up to $15.7 trillion to the world economy, and as a result, global GDP will rise by 14%. … [Read more...] about Blockchain and AI: A Perfect Match?
5 Blockchain Trends for You to Consider this Year
The blockchain ecosystem is rapidly expanding. New blockchains or different consensus mechanisms are announced continuously, resulting in a more mature ecosystem. For blockchain technology to achieve wide-scale adoption, a decentralised ecosystem has to be developed. To achieve a decentralised society, many more components need to be built, requiring global standards and large … [Read more...] about 5 Blockchain Trends for You to Consider this Year
17 WordPress Plugins that Use Artificial Intelligence
With the increasing popularity of WordPress across the world, the developers have given a thought to implement it with the most-raged technology none other than Artificial Intelligence. Mostly, all the big giants are working on their own set of AI's and it is also a hot topic that is regularly popping up in the market. Why AI is so popular? On the surface, AI is a very simple … [Read more...] about 17 WordPress Plugins that Use Artificial Intelligence
