Customer experience is everything. Recent research has revealed that 90 percent of buyers are willing to pay a premium for better customer experience. The key is understanding what an improved experience actually means for a customer, however. The rise of analytics has positioned companies to achieve closer customer analysis ”on a far greater scale than feedback surveys or … [Read more...] about How To Use Big Data to Improve Your Customer Service
Archives for 2019
How to Leverage the Internet of Things for Railroads
Connectivity. It's a word that you hear getting thrown around a lot. As more and more industries experience widespread digitalization, and we rely on mobile devices to conduct even the simplest of daily activities, it becomes clear that there are many opportunities to leverage connectivity to work more efficiently and make smarter decisions. This is where the Internet of Things … [Read more...] about How to Leverage the Internet of Things for Railroads
VR Websites: A Reality?
Virtual reality or VR refers to using computer technology for creating a simulated environment. Virtual reality places the user inside experience, and instead of watching on a screen, the users get immersed and can carry out interactions with the 3D world. Through virtual reality, many senses are simulated, including the sense of vision, hearing, touch and even smell. Here, the … [Read more...] about VR Websites: A Reality?
How Manufacturing Can Embrace IoT
As a species, we're in the midst of the 4th Industrial Revolution. Also known as Industry 4.0, this particular revolution is built upon automation and data exchange. Industry 3.0 gave us computerization. Industry 4.0 is taking that foundation to a whole new level. Industries across the globe are beginning to embrace IoT. How can manufacturing make their way into Industry 4.0 … [Read more...] about How Manufacturing Can Embrace IoT
An Analysis of Facebook’s Cryptocurrency Libra and What it Means for Our World
After months of speculation, Facebook has revealed its Libra blockchain and the Libra coin to the world. The highly-anticipated cryptocurrency ran into immediate opposition in Europe and the United States. The French Finance Minister Bruno Le Maire said it was out of question that Libra would become a sovereign currency . Meanwhile, Markus Ferber, a German member of the … [Read more...] about An Analysis of Facebook’s Cryptocurrency Libra and What it Means for Our World
