Datafloq

Data and Technology Insights

Mexico’s Customer Festival 2015

Location: Avenida Santa Fe 160, Col Santa Fe, 01219, Ciudad de M xico, Mexico

The customer comes first at Mexico’s Customer Festival, where the leaders of retail, financial services, telcos, entertainment, hospitality, and airlines from Mexico’s leading’brands come to meet. They’ll be there to learn how to create a unique, customer-centric focus through innovative loyalty, CRM, engagement, experience, payments, and Big Data strategies.’

Decision-makers from Mexico’s leading brands attend to:’

  • Find out what Facebook thinks is fundamental for all brands to know in order to effectively communicate with their customers through mobile platforms’
  • Learn from Iusacell, Banorte, and Grupo Salinas how to move from a strategy focused on analytics to one firmly based on Big Data
  • Understand how Twitter is able to integrate their online and offline strategies in order to improve brand perception’
  • Listen Groupon M’xico discuss how customer data and an omnichannel strategy can improve client acquisition and brand loyalty
  • Stay focused on the most effective multichannel and omnichannel strategies of companies like Cin’polis’
  • Learn from companies like El Palacio de Hierro how to innovate the customer experience through personalization and a clear competitive advantage’


Mexico’s Customer Festival makes it possible for you to network with executives all across retail, banking, telcos, airlines, hospitality, and more while still being able to attend individual sessions focused on each part of the industry.’

Expert speakers include:’

Carlos Cantu, Head of Brand Strategy, Twitter’
Jose Calderoni, Marketing Director, Mexico, Netflix
Charles Chamouton, Chief Marketing Officer, PepsiCo’
Santiago Kuribre’a, Director of Marketing, Televisa’
Sarai Jim’nez, Subdirectora de Comunicaci’n de Marca y Relaciones P’blicas, Starbucks’
Felix Lulion, Country Manager, GroupOn Mexico’
Jorge Ruiz Escamilla, Director, M’xico y Centroam’rica, Facebook’
Edouard Piquet, Senior Vice President Customer Experience, Aeromexico’
Clara Mendoza, Marketing Director Latin America & the Caribbean, Holiday Inn Mexicana SA de CV’
Gerardo Murray, Vice President Regional de Distribuci’n y Mercadeo Comercial, Mexico, Latin America and Caribbean, InterContinental Hotels Group’

Download the brochure for more information: https://bit.ly/1zq0bY8 Register to attend: https://bit.ly/1yRFeS7