Technical Diagnostics and Troubleshooting Techniques

In this course you'll consolidate your learning into action within a number of troubleshooting approaches. You'll learn about troubleshooting issues relating to both hardware and software, as well as system-related issues across multiple operating systems. You'll examine diagnostic tools to combat networking issues as well as system performance. Your skills are then showcased in the capstone project, where you will engage with a real-world scenario focused on system maintenance and upgrading, network connectivity, software selection, and set-up, as well as security considerations.

After completing this course, you'll be able to: Apply a systematic approach to diagnose technical issues across different hardware and software environments. Implement troubleshooting skills to resolve problems effectively. Utilize diagnostic tools and techniques for problem resolution. This is also a great way to prepare for the Microsoft MS-900 exam. By passing the MS-900 exam, you'll earn the Microsoft 365 Fundamentals certification.