COVID-19 has changed the world. And that’s putting it mildly. Overnight, individuals, communities, and businesses were … How Conversational AI Helps Ensure Business Continuity During CrisisRead more
Author: Aakrit Vaish
As Co-Founder & CEO of Haptik, Aakrit pioneered the wave of conversational AI starting back in 2013. Today, Haptik is one of the world's largest companies in the space with offices in New York, Los Angeles, Mumbai, Singapore, and clients that include names such as including KFC, Starhub, Zurich Insurance, Ola Cabs, Hotstar, Oyo Rooms, Kotak Life. In April 2019, Reliance Industries acquired majority shareholding in the company in a $100 million transaction making Haptik one of the highest valued AI companies globally.
Why Chatbot for Insurance Agents are Imperative in This Day and Age
AI-driven automation has been a consistent goal for enterprises across verticals over the past several years; … Why Chatbot for Insurance Agents are Imperative in This Day and AgeRead more
How Conversational AI can Automate Customer Service
Businesses have always had a robust customer support strategy. Contact centers have been at the center … How Conversational AI can Automate Customer ServiceRead more
5 Use Cases of Insurance Chatbots
Insurance is a serious and complex subject. When it comes to securing their lives, their health, … 5 Use Cases of Insurance ChatbotsRead more
How Conversational AI Enhances the Insurance Customers Journey
The tremendous benefits of Conversational AI implementation in the insurance sector are already becoming evident. Using … How Conversational AI Enhances the Insurance Customers JourneyRead more