Customer acquisition takes a significant amount of resources, time and effort. That's precisely why companies want their customers to stay loyal to the brand forever. However, new eCommerce ventures are launched every day and thus the competition never decreases. There's a limit to how products can be differentiated and the type of discounts you can offer. And this is where it … [Read more...] about Improving Customer Experience Through Data Quality
customer experience
Why do Customer Experience and Conversational AI go Hand in’Hand?
Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming digital-at-scale future enterprises. The … [Read more...] about Why do Customer Experience and Conversational AI go Hand in’Hand?
Data Management Strategies Crucial For Enterprise Success Today
With the world changing rapidly around us, businesses rely on data to gain the agility required to explore new opportunities and tackle unique challenges to shape their future. The need for data quality, speed, and insights to drive efficiencies, anticipate potential bottlenecks, and predict future trends tops the priority list for businesses. Today, business leaders must have … [Read more...] about Data Management Strategies Crucial For Enterprise Success Today
Decoding the Future of EdTech
According to a report released by transaction advisory firm RBSA Advisors, the Indian ed-tech industry's market size is set to reach $30 billion in 10 years. The country has become the second-largest market for E-learning after the US. India is also home to some of the most prestigious institutes in the world. The IITs and the IIMs have a track record of producing global … [Read more...] about Decoding the Future of EdTech
How can PIM be Instrumental in Taking your Enterprise from Fragile to Fit in 2021?
To say that the year that went by was challenging is an understatement; most businesses were taken by surprise “ some were not ready, some shut shops and some struggled and bounced back, while a few flourished too. But, if there is one thing that organizations of all sizes would agree on, it is the importance of resilience they showed in gearing up for an unknown 2021 ” … [Read more...] about How can PIM be Instrumental in Taking your Enterprise from Fragile to Fit in 2021?