Data collection isn’t a new practice. It has been done for a while now. But thanks … The Employment Of Big Data In The Modern SEO ProcessRead more
customer experience
Much-maligned AI Technology can Actually Increase CSat Scores
When technologists talk about artificial intelligence and customer experience in the same sentence, they’re usually talking … Much-maligned AI Technology can Actually Increase CSat ScoresRead more
Connected Insurance Europe 2019
Insurance has changed. Agile start-ups and innovative insurers have demonstrated that customers are responding to products … Connected Insurance Europe 2019Read more
Customer 360 Africa 2019
Customer 360 Africa 2019 is the only all inclusive event focused on the entire CX Journey … Customer 360 Africa 2019Read more
The Customer Service Summit West
Does your support strategy meet evolving customer expectations? At the Customer Service Summit West 2019, our … The Customer Service Summit WestRead more