Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)
The Stars Data Scientist is accountable for the design, development and evaluation of predictive models and advanced algorithms that lead to optimal value extraction in order to analyze, review, forecast and present information for operational improvement and Optum-wide Stars improvement planning for HEDIS, Pharmacy and CAHPS domains. This position will work with vast amounts of data from multiple sources to provide predictive and prescriptive analytics to the enterprise that support business strategy.
This person will be a highly motivated and independent self-starter who enjoys diving deeply into understanding data to find answers. They will support short and long term operational/strategic business activities by applying knowledge of statistics, machine learning, programming, data modeling, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to initiative prototype development to improve the customer experience.
The Stars Data Scientist will partner with analysts that collect, consolidate, and analyze data that is defined and owned by various department subject-matter-experts (SMEs), payers, and/or stakeholders. This individual will collaborate with our Optum Health Quality leadership to provide them with actionable analytics data and point-of-care visibility to Stars opportunities. This role will manage projects of high complexity.
You’ll enjoy the flexibility to work remotely* from anywhere within the U.S., preferably in Eden Prairie as you take on some tough challenges.
Identifies and integrates new datasets from various sources to be leveraged throughout the organization to meet business needs, as well as provides continuous management and maintenance of the data
Predicts emerging customer needs by discovering trends and anomalies in the data and identifying root causes and drivers for improving the overall and delegated member experience, member retention, and CAHPS
Designs data modeling processes, creates algorithms and predictive models to extract data for business needs, and helps analyze data and shares insights across the organization
Develops the strategy for and leads various multi-data source projects that include analyzing, reviewing, forecasting and, trending Stars related and other member feedback data for key business decision leaders across Optum Care Delivery Organizations
Translates highly complex concepts in ways that can be understood by a variety of audiences. (e.g.,Tell a Story with the Data for business leadership and non-analytics audiences)
Executes team and department projects from a data perspective, including sourcing and cleaning data
Develops pioneering approaches to capturing and reporting data trending
Partners with member experience strategy leads, Quality team partners, and CDOs to develop innovative analytics solutions. Includes partnering with other data analytics leads to implement standard and innovative ways to report Stars measure performance by CDO including verbatims and sentiment analysis
Leads large, complex analysis projects to achieve key business objectives including member survey analytics across multiple data sets and surveys
Produces innovative solutions driven by exploratory data analysis from unstructured, diverse datasets that leads to the development and implementation of a framework for CAHPS/HOS data analytics
Serves as Stars data subject matter expert in cross-functional programs and efforts
Understands the complexity within functions, relationships, and contractual obligations with the ability to balance competing priorities
Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Undergraduate degree in computer science, information technology, analytics, data science or statistics or related degree
8+ years of experience in a data analytics management
8+ years experience in a deadline driven environment
8+ years experience influencing and collaborating with others
Experience providing direction for and building predictive models to prioritize opportunities
Experience managing and integrating data connections between multiple data sources
Demonstrated hands-on experience with large datasets
Ability to query databases and perform statistical analysis, solid understanding of statistics and statistical theory
Demonstrated proficiency in database and data analysis tools like SQL, Tableau, PowerBI, SAS, and Alteryx
Intermediate level Excel skills – pivot tables, formulas including VLOOKUP, spreadsheet creation and updating. Intermediate level Word and PowerPoint skills – Project scope documents, project presentations, etc. Basic level SharePoint and MS Teams skills – posting documents, updating shared documents, etc.
Solid knowledge of extracting and developing key consumer insights within a population
Master’s degree in data science, data analytics, or a related field
Health plan, healthcare or clinic operations experience
Demonstrable track record of solid analytical, problem solving and decision-making skills
Ability to thrive in an environment that is tasked with providing data-driven decision support and business intelligence that is timely, accurate and actionable
Highly motivated with ability to work in a fast paced, changing environment
Solid communication skills (written and verbal); ability to present communication plans to customers
Excellent written and oral skills
Ability to quickly aggregate and analyze information and draw statistically valid conclusions
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Physical & Mental Requirements:
Ability to lift up to 10 pounds
Ability to push or pull heavy objects using up to 25 pounds of force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado/Connecticut/Nevada/New York City residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.