This role can be performed remotely anywhere within the United States and Canada.
FullStory’s mission is to help teams create amazing online experiences for their customers. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale and high-value platform. We value high-quality/low-ego collaboration and use automation to eliminate toil in daily work. If that sounds good to you, join us!
You will be considered for multiple teams across the organization looking to bring on backend engineers. You’ll help build and improve our powerful, distributed infrastructure for receiving, analyzing and indexing petabytes of data. You will build large-scale data science and machine learning systems, develop new data visualizations, and architect data processing pipelines. You will help keep our systems secure, scalable, reliable, and fast. All for the mission of delivering actionable and truly magical insights to our customers, so they can make better business decisions and improve their products for their users. (“Magic” here is just science and engineering done well!)
At hundreds of thousands of requests per second, services and databases need to operate smoothly—that’s where you come in. Contribute to shared libraries for RPC, database access, permissions, and scale distributed databases. Here are some blog posts from members of the engineering team, which highlight the types of work you might be doing.
Day-to-day, you'll:
- Engineer systems that operate at tens to hundreds of thousands of requests per second (e.g., Go, Kubernetes, Google Cloud Platform).
- Collaborate with teammates to craft the strategy and execution for scaling FullStory.
- Maintain and troubleshoot parts of FullStory’s production environment.
- Provide assistance to other teams in order to build impressive capabilities.
We're looking for someone who:
- Has 8+ years of backend software engineering experience
- Has experience working with backend web-based services and applications
- Has experience designing backend systems (e.g., Golang, Java, TypeScript, and C/C++)
- Has experience with one or more of the following: gRPC, Kubernetes, Solr (document search databases), BigTable/Cassandra/DynamoDB, pub/sub and stream processing architectures or similar.
It would be amazing if:
- You have experience with web systems at scale
- You’ve built APIs that support both transactional workloads and data ETL workloads
- You have an interest/experience in distributed systems and/or databases
- You’re interested not only in making good software, but also how to make good software easier to produce
You might want to know what our stack looks like – here’s a glimpse:
- GCP-based; heavy use of Cloud Datastore, BigQuery, Bigtable
- Kubernetes (GKE), terraform, helm
- Services written in Go; gRPC for APIs; prometheus for monitoring
- React and Typescript on the frontend
- Java, ObjC, and Rust for our mobile stack
- Python and Jupyter for Data Science
- Monorepo for our code: we’re one big happy (in-sync!) family 😉
About FullStory
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
- Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
- Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
- Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
- Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
- Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
- Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
- Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
- Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply – we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact [email protected] Requests for accommodations will be treated confidentially.
