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Role: SCM O9 Solution Architect
Job Type: Permanent
Location: London (Hybrid)
Number of hours: 40 hours per week full time
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
- Guide and collaborate with some of the brightest global minds in the industry.
- Work with customers and identify opportunities to support their strategy and improve their processes across functions.
- Gain access to endless learning opportunities.
The Role
The SCM O9 Solution Architect role is to design and implement strategic plans and frameworks aimed at optimizing retail planning, operations and maximizing profitability. This role is crucial in ensuring that retail processes are optimized, retail spaces are effectively utilized, merchandise is strategically positioned, and inventory levels are efficiently managed to meet customer demand while minimizing costs. The O9 Solution Architect collaborates with various stakeholders including Brands business teams, merchandising, buyers, planners, and supply chain professionals to develop and execute comprehensive plans that enhance the overall fashion experience and drive business success. Ultimately, the goal of this role is to create an optimized and efficient retail ecosystem that delivers exceptional value to customers while achieving organizational objectives.
Key responsibilities:
- Develop and Implement Retail o9 Technology Strategies: Design and execute comprehensive technology strategies aligned with retail business objectives, encompassing areas such as merchandising planning, assortment planning, inventory management systems, forecasting and replenishment, and e-commerce platforms.
- Architect Retail o9 Technology Solutions: Lead the design and architecture of Technology solutions tailored to meet the specific needs of retail operations, ensuring scalability, security, and interoperability across systems. This includes selecting appropriate hardware and software components and defining integration frameworks.
- Optimize Retail Infrastructure: Evaluate and optimize retail infrastructure, including networks, servers, and databases, to support efficient and reliable operations across multiple retail locations. Implement best practices for performance tuning, capacity planning, and disaster recovery.
- Manage Retail Data and Analytics: Oversee the collection, analysis, and interpretation of retail data to derive actionable insights for decision-making. Develop data models and reporting frameworks to track key performance indicators (KPIs) related to sales, inventory, customer behaviour, and market trends.
- Collaborate with Cross-Functional Teams: Work closely with cross-functional teams such as merchandising, marketing, finance, and operations to understand business requirements and translate them into IT solutions. Foster collaboration and communication to ensure alignment and successful implementation of technology initiatives.
- Understanding on o9 Technology Trends: Keep in touch of emerging technologies, industry trends, and best practices and assess their potential impact on business operations. Evaluate new tools and methodologies to drive innovation and competitive advantage in the retail space.
- Ensure Compliance and Security: Establish and enforce security protocols, regulatory compliance standards, and data privacy policies to protect sensitive retail information and ensure compliance with industry regulations such as PCI-DSS and GDPR. Conduct regular audits and risk assessments to mitigate potential vulnerabilities.
- Provide Technical Leadership and Mentorship: Provide technical leadership and mentorship to IT teams responsible for supporting retail operations. Foster a culture of continuous learning and professional development, encouraging team members to enhance their skills and expertise in retail technology.
- Working with Product vendors (i.e. BlueYonder, SAP, o9 Solutions, Oracle etc) to design and develop solutions required for business requirements
Your Profile
Key skills/knowledge/experience:
- Strong End to End O9 Solution Architect role working with UK / Europe Retailers.
- Good Knowledge of O9 Demand Planning & Retail Planning Solution
- Implementation experience in Retail Planning/ Supply planning for O9 Solutions is required.
- Good Skills in Supply Planning & Retails, experience in modules of Demand Planning, Merchandising Financial Planning, Assortment Planning, Replenishment & Allocation Planning modules.
- SCM Industry experience in Retails.
- Demonstrated experience in SCM consulting, implementation, or development projects.
- Excellent understanding and skills in Inventory Management process.
- Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL.
- Experience with implementing planning tools such as JDA Demand & Fulfill, JDA ESP, i2 Supply Chain Planner, i2 FP, Kinaxis, Anaplan.
Desirable skills/knowledge/experience
- Demonstrable experience of working within a Retail environment.
- Good knowledge of Agile Product Management tools e.g. Jira & Jira Align.
- Excellent multi-tasking and strong communication skills.
- Experience shaping both functional and non-functional requirements.
- Experience of working with software platforms that support Buyers and Merchandisers.
- Awareness of different integration/message exchange patterns.
Rewards & Benefits:
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion & Wellbeing:
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: ‘Adjustment Request’ or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.