Big Data analytics can be applied to many different processes within your organisation and one of them is your case management or business process Content Management. Craig Le Clair, vice president and principal analyst at Forrester Research, expects this application of big data to gain momentum in the coming years as it will help to determine the next best action immediately after the data entered your company. In addition he talks about how integrated internal social data can help you gain important knowledge about your business. Using predictive analytics it can improve your business processes, allowing you to make more-informed decisions, faster.
How Big Data Can Impact Content Management – Video
