I've written before on SaaS development and rollout, focusing on how you can take your software development process from inception to completion without missing the rollout date. Aside from the fact that you need a strict workflow and a top-notch dev team, successful rollout demands proper marketing and dev-operations management. So, now you have a successful SaaS product out … [Read more...] about Scalable SaaS Growth: 5 Tactics for Emerging Startups
SaaS
How is artificial intelligence leveraging the ecommerce industry?
Unless and until, you've been burrowed deep underground for a couple of years, you've most probably heard of this phrase artificial intelligence. It's the talk of the town for the last 2-3 years. It has progressed to a point where it has become a very important component of almost all the major industries. Be it using virtual filters on our face when taking pictures or using … [Read more...] about How is artificial intelligence leveraging the ecommerce industry?
The Metrics Needed to Run Your SaaS Business
The growth trajectory of the SaaS Company can be measured if you pay attention to performance details. Would you like to increase the LTV while holding the CAC down? Do you have your customer acquisition rate higher that the churn rate? Can you differentiate between the committed recurring revenue and the current recurring revenue monthly? answering the above questions is not … [Read more...] about The Metrics Needed to Run Your SaaS Business
How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
Running a business is all about winning customer experiences, which is best done by being available to them anytime they want to connect. In the era of instant gratification, customers want immediate response to their queries and resolution for their issues. You cannot expect them to wait for getting an answer to an email or queue up with a ticketing solution. They want … [Read more...] about How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
How Cloud Communication Proves Itself a Reliable Communication Technology?
Every business wants to get customers' attention, loyalty, and trust in their services because all these factors bring growth and help to reach on heights. But to ensure these factors in your business, you need to have a good communication solution as communication plays a vital role in creating a loyal customer base. We all have seen a rapid change in communication solutions … [Read more...] about How Cloud Communication Proves Itself a Reliable Communication Technology?