Enterprise digital transformation, innovation & strategy with brilliant digital business leaders taking the stage to share proven & valuable insights, best practice & more. The Digital Transformation Conference returns to North America on May 19 at etc.venues 360 Madison welcoming enterprise digital transformation, innovation & strategy leaders sharing their … [Read more...] about Digital Transformation Conference New York 2022
SaaS
Scalable SaaS Growth: 5 Tactics for Emerging Startups
I've written before on SaaS development and rollout, focusing on how you can take your software development process from inception to completion without missing the rollout date. Aside from the fact that you need a strict workflow and a top-notch dev team, successful rollout demands proper marketing and dev-operations management. So, now you have a successful SaaS product out … [Read more...] about Scalable SaaS Growth: 5 Tactics for Emerging Startups
How is artificial intelligence leveraging the ecommerce industry?
Unless and until, you've been burrowed deep underground for a couple of years, you've most probably heard of this phrase artificial intelligence. It's the talk of the town for the last 2-3 years. It has progressed to a point where it has become a very important component of almost all the major industries. Be it using virtual filters on our face when taking pictures or using … [Read more...] about How is artificial intelligence leveraging the ecommerce industry?
The Metrics Needed to Run Your SaaS Business
The growth trajectory of the SaaS Company can be measured if you pay attention to performance details. Would you like to increase the LTV while holding the CAC down? Do you have your customer acquisition rate higher that the churn rate? Can you differentiate between the committed recurring revenue and the current recurring revenue monthly? answering the above questions is not … [Read more...] about The Metrics Needed to Run Your SaaS Business
How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
Running a business is all about winning customer experiences, which is best done by being available to them anytime they want to connect. In the era of instant gratification, customers want immediate response to their queries and resolution for their issues. You cannot expect them to wait for getting an answer to an email or queue up with a ticketing solution. They want … [Read more...] about How Artificial Intelligence Is Poised To Transform Contact Center Customer Experience
