In today's fast-paced digital landscape, businesses are constantly seeking innovative ways to enhance customer experience and streamline their operations. One technology that has emerged as a game-changer in this regard is chatbots. These AI-powered virtual assistants are revolutionizing the way businesses interact with their customers, offering real-time support and efficient … [Read more...] about The Power of Chatbots in Handling Customer Queries
customer service
Limitations and Future Prospect of AI in the Hospitality Industry
The twenty-first century has witnessed a plethora of technological innovations in all domains, including the hospitality industry. Out of all these technologies, Artificial Intelligence (AI), especially has the potential to completely transform the hospitality industry. By interacting with customers, personalizing services and advertisements, and predicting demand based on past … [Read more...] about Limitations and Future Prospect of AI in the Hospitality Industry
DTX + UCX Europe 2023
DTX brings together creative minds, technical experts and the latest tools needed to drive change and generate value across today's organisations.' ' "Your Home of Digital Transformation"' ' Covering cloud, networks and infrastructure; data, analytics and AI; software engineering and DevOps; and cyber security, the event showcases the technology, solutions and strategies … [Read more...] about DTX + UCX Europe 2023
How To Improve Your Data Quality: 7 Tips
Netflix uses data to understand what its audience wants and create blockbuster series. Uber uses data to move their drivers to areas that have a higher demand. These are only 2 of the many companies that are using data to stride ahead of the competition. When it comes to being a data-driven organization, collecting data is the easy part. The hard part is drawing meaningful, … [Read more...] about How To Improve Your Data Quality: 7 Tips
Applications of Sentiment Analysis
What is Sentiment Analysis? Sentiment analysis can be defined as analyzing the positive or negative sentiment of the customer in text. The contextual analysis of identifying information helps businesses understand their customers' social sentiment by monitoring online conversations. 1. Brand Monitoring A brand is not defined by the product it manufactures. It depends on how … [Read more...] about Applications of Sentiment Analysis
