Thanks to everyone who has already completed our latest analytics poll, on real world usage. If you havent yet recorded your scores, theres still time (you can complete it here). But, with over 35 votes already in, I thought it worth sharing some interim results with you. During the same week, I was reading a report from IBM as to the real world use of big data in financial … [Read more...] about How Do You Use Analytics Within Your Organization?
customer experience
Future IT Infrastructure Forum 2016
Both public and private sector organisations are looking to meet the demands of their employees and customers by underpinning their enterprise with enabling, agile and secure infrastructure. With this in mind, the Future IT Infrastructure Forum will focus on what options are available for these organisations to update, replace or better utilise their current IT … [Read more...] about Future IT Infrastructure Forum 2016
The Disruptive Impact of Big Data on Retail
The retail shopping experience has changed dramatically since its inception in the early 1900s. Competition is fiercer than ever with a growing array of brick-and-mortar and online sellers for a .consumer to choose from. Todays retailers are learning to embrace the changes brought by technology rather than lose customers to the convenience of online shopping. Encouraged by a … [Read more...] about The Disruptive Impact of Big Data on Retail
Why You Need To Use Smart Data To Improve Customer Experience
The Internet of Things, Industry 4.0, Big Data. All buzz words on everyone's lips these days. Data volumes are exploding: more data has been created in the past two years than in the entire previous history of the human race. The big question is how do you turn Big Data into Smart Data and create value? And how do you turn Smart Data into Customer Insights to Improve … [Read more...] about Why You Need To Use Smart Data To Improve Customer Experience
5 Ways to Leverage Big Data for a Seamless Customer Experience
Everything moving onwards in technology leaves a mark in the form of zeros and ones. Known as bits. A big chunk of zeros and ones together is called data. This data is only meaningful when interpreted. So with the advancement of technology we have developed many ways and methods to analyse, interpret and understand data. And most of the human effort goes behind converging a big … [Read more...] about 5 Ways to Leverage Big Data for a Seamless Customer Experience