Posted in

Elaborating the true cost of compliance

Compliance was something non-existent before the 20th century and was termed as obeying. It has now become really vital in everyday life as the rise in global terrorism wave has transformed the word compliance from rarity to a completely new industry in the digital world. Compliance is one of the main pillars in almost every domain.

Compliance was first used after it was made obligatory by regulators for entities to follow and optimize their operations according to the regulator’s guidelines in the mainstream industry. These guidelines were issued after the foundation of the Financial Crimes Enforcement Network in 1990. After 9/11 the anti-money laundering & terror financing gave the world a whole new united agenda to comply with the latest regulations made to combat terrorism. This led toward the creation of regulatory compliance to monitor and layout specific guidelines to prevent money laundering around the globe. And focus on creating a risk-free environment. Before you bash me up, risk is something very often associated with compliance but they are not really correlated yet can’t go without each other.

The reason is Compliance is a part of risk mitigation and deployed to get total risk reduced at a drastic level. How compliance and why it is needed is not really the main agenda of my blog.

Today I am going to highlight the cost of compliance and it’s worth creating an effective flow of work. Compliance is simply there to get things done in a proper channel. Even after the financial crisis of 2008 compliance has grown out of combat against CFT and AML regulatory compliance emerged into the bigger significance and the structure of and scope has expanded into almost any spectrum or industry.

Non-compliance and unregulated industries gave the world more than 5 crises draining billions of dollars

Compliance is not a preferred or value edition good it is a must-have in your business this is the main link toward regulatory duties maintaining a compliant service or product comes at a great cost and measuring the opportunity cost against compliance is not easy and extremely unethical in some cases as some business still tend to pay fines rather than spending on compliance and making compliant service or solution because fines are really low so reward of compliance is higher let’s take Pakistan’s Example in last 4 years every bank(almost) has been fined twice by the regulator that sums up the scenario for you. However, we can’t say that it was intended in that way. Compliance knowledge is one of the costs of the major factors of compliance is too high lower knowledge increases cost and failure to use tech is really high

On the cost side.

The compliance department of every firm has a rising cost pattern as with recent regulations like GDPR & CCPA along with ongoing recommendations and improvements means the graph of the cost going really high. In less than 2 years the process of simply verifying and getting a new client on board is really costly a new client acquiring compliance cost is almost $5 to $10 if it is done internally as some companies are piling up costs by taking up efforts input their tools but the problem they face is that regulatory rules are ever-changing it’s like London weather severity is certain as changes are expected high magnitude affecting operations and swift action is not possible with inhouse tools and apps as constant R&D is required. The constant development cost is making things from bad to worst in terms of cost & time outsourcing is a really better option and not only saves money but the effort and human resources.

( Firms who outsource all or part of their compliance function have remained consistent, ranging between 24% and 28% year-on-year since 2016. Over a third (36%) of G-SIFIs now outsource at least part of their compliance function. This is the highest rate since 2016 when the question was introduced to the survey. Reasons for outsourcing included cost (53%) and need for additional assurance on compliance processes (41%).)

Thoman Reuter’s in their report has mentioned that firms who had outsourced their operations are better and healthier because let’s be real the vendors in the market are cheaper and know their business very well if they fulfil security requirements then they are good to go. The per-employee cost varied from $2000 per employee to $5000 at times since most operations are considered to be done inhouse by big organizations. The cost also presents in the form of operational cost one which has to be born in order to get business for example: KYC & AML screening cost, transaction monitoring cost & other due diligence aspects they land employers toward mountains of bills simply for the good cause of war against Corruption or Terror.

Compliance and loosely governed countries :

It is a bit sidetrack but let’s talk about compliance cost in developing countries where the compliance is too costly but controls and actions are not really producing results. In booming countries like India & Pakistan, banking scams are emerging despite the cost of compliance being risen at a high level. It is because tech despite available is not available at a higher level compared to the database provided by Telecom operators. Compliance and Reg tech, despite being correlated are being interconnected at the very lowest level. As regulatory hurdles came in force to use the manual process as well still having digital process available. This is something that is pumping up the cost. In my previous( posts) blogs, I have written about the significance of wallet & digital vs manual KYC. Some of these countries despite spending billions are unable to control or comply with local or international guidelines.

Compliance experts & roles :

Another problem that plays a role in increasing or rising compliance cost is the expertise of compliance professionals and their ability to trust handover operation to Artificial intelligence. Let’s face the fact most compliance professionals are either from science background or Finance background and trained by doing certifications mostly and this factor sometimes comes into conflicts internally as regulatory compliance guidelines are mostly miss-interpreted by these professionals landing firm into increased cost of compliance

Via heavy fines. Let’s take David waiters case :

(David Watters was fined £75,000 ($98,000) for failing to exercise due skill, care, and diligence in his role as compliance oversight officer at two firms.

Watters first worked for FGS McClure Watters (FGS) and then Lanyon Astor Buller Ltd (LAB).

According to FCA About 500 customers who received advice from FGS or LAB converted their guaranteed pensions to cash, with a combined value of £12.7 million ($16.6 million)

A good compliance personal costs around 120k to 150k USD per annum in a developed country and most companies tend to minimise cost by forgiving experience

How to control :

Well, Compliance cost can be maintained by the following :

  • Automation

  • Team Learning

  • Multiple roles

Automation:

Automation or Third-Party solutions are really efficient when it comes to controlling & Increasing efficiency while reducing the cost of your business there are many good firms available in the market for a reasonable price. These tools are very handy and reduce the involvement of manpower. Tools can be compliance as a tool or AML/CFT due diligence depending on the nature of business. Companies can also outsource their operation involving the client end of the business side. Client Onboarding & due diligence is mostly outsourced, while few businesses do outsource their entire compliance and regulatory side of the business to good law firms

Team Learning:

This is something that can help especially small firms who tend to have small teams but operating in the digital domain can benefit by team learning regarding compliance and other regulation and how to operate in a way that everyone is up to date of all guidance that really helps in a smooth process.

Multiple roles:

This is something that has benefitted me. I have trained myself and actively responding to various challenges arises in my startup. No, I am not only looking at the business aspect but also actively doing work in multitasking and had significant cost reduction.  

Co-founded Pakistan’s first Artificial Intelligence and Innovative FinTech Services Company in 2016. Consulted and lead AML/KYC compliance processes and implemented industry best practices for clients.Currently running an AI-based Software Development Company with a team of more than 300 members. FinTech related projects include but are not limited to a Machine-learning-based Fraud Prediction System and Time-tracking Application; A Payment Gateway; and An HR & Accounting System for small business. 

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.