The digital era is not just upon us, it‘s here and it’s getting new upgrades on … 4 AI-Based Customer Support Use CasesRead more
Author: Milica Kostic
Milica is a business enthusiast and content specialist who takes joy in writing about marketing, HR, cybersecurity, tech, finance, health. Her publications can be seen all over the web: Dixa, Eventbrite, Gulf News, Host Review, CCM, to name a few. Her knowledge came from many years of B2B communication-based roles with 4 years of guiding world-known brands toward award-winning customer experience initiatives. She is also an advocate for vegetarianism, environmentalism, animal, and human rights with a degree in Sociology.