Every year, nearly 20 million students enroll in universities across the United States. Given how important … 4 Ways Conversational AI Can Help Your UniversityRead more
Author: Aakrit Vaish
As Co-Founder & CEO of Haptik, Aakrit pioneered the wave of conversational AI starting back in 2013. Today, Haptik is one of the world's largest companies in the space with offices in New York, Los Angeles, Mumbai, Singapore, and clients that include names such as including KFC, Starhub, Zurich Insurance, Ola Cabs, Hotstar, Oyo Rooms, Kotak Life. In April 2019, Reliance Industries acquired majority shareholding in the company in a $100 million transaction making Haptik one of the highest valued AI companies globally.
Conversational AI in Healthcare
If there is a silver lining somewhere with the COVID-19 pandemic engulfing the globe, it‘s that … Conversational AI in HealthcareRead more
How Disambiguation Helps IVA’s Deliver Better CX
The 2017 Global Consumer Pulse report by Accenture states that 61% of customers around the world … How Disambiguation Helps IVA’s Deliver Better CXRead more
Why do Customer Experience and Conversational AI go Hand in’Hand?
Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled … Why do Customer Experience and Conversational AI go Hand in’Hand?Read more
4 Ways Intelligent Virtual Assistants Can Help Your Brand
This is PART THREE of a series of articles on Intelligent Virtual Assistants. You can read PART ONE and PART TWO here. … 4 Ways Intelligent Virtual Assistants Can Help Your BrandRead more