By James Ovel, Operations VP at Zayo For a VP of Operations, commissioning, installing, and deploying a new subsea cable brings excitement and optimism, but equally offers significant challenges. With a background and passion for project management, my team and I pride ourselves on detailed planning with thoughtful analysis of a broad range of risks. We are the kind of people … [Read more...] about Building the Internet under the Sea: Zeus, an Operations VP’s Inside Story
Connected Africa, Africa's premier telecom summit, is back for its 3rd Edition and promises to be bigger and better than before. The summit, which will be held on July 25th, 2023, in Johannesburg, South Africa, is organized by The International Center for Strategic Alliances and will focus on the theme "Transforming to Telco's of the Future."' ' The summit will bring together … [Read more...] about 3rd Edition Connected Africa 2023 – Africa’s Premier Telecom Summit
Telecoms fraud is a prevalent and ever-evolving issue that affects both business and individual customers in the telecommunications industry. It encompasses a range of fraudulent and abusive activities that can cause significant financial damage to companies and individuals alike. Ranging from well-established methods, including PBX hacking and SIMBox bypass, to newly evolving … [Read more...] about The Impact of AI on Telecoms Fraud Protection Strategies
5G is one of the latest technology buzzwords in the business world. It sets the scene for advanced remote control, intelligent transportation, and workplace automation. 5G technology is developing rapidly to enable the next generation of wireless communications and power the metaverse. It is paving the way for more than just super-fast data transfer. The question is, what does … [Read more...] about The Impact of 5G Technology on Business
There is a significant likelihood that worries and reservations may surface regarding shopping online. Among the worries customers have while purchasing online, the most prominent are: The Business Reputation Payment options offered Returns policy Quality of the product Quality of the product Fortunately, there are two variations of virtual sales representatives available … [Read more...] about When Businesses should consider Chatbots over Live Chat?