Salesforce now sells two ways to put an AI agent on customer support, and it agreed … Salesforce Closes $3.6 Billion Fin Deal, Adding a Fast-Deploy AI Agent to AgentforceRead more
Salesforce
SaaSpocalypse Reality Check: Vendors Keep the Seat and Add a Meter
Gartner said on July 1 that agentic systems deliver outcomes directly and make software invisible, which … SaaSpocalypse Reality Check: Vendors Keep the Seat and Add a MeterRead more
AWS’s Multicloud Deal With Google Cloud Isn’t About Customers, It’s About Standards
AWS and Google Cloud compete for nearly every enterprise workload on the planet. In April, they … AWS’s Multicloud Deal With Google Cloud Isn’t About Customers, It’s About StandardsRead more