The customer experience is crucial if you want to retain loyal customers and keep building your business. Companies should always be looking to find ways to improve the customer experience so that they continue giving the end-user exactly what they want while beating their competition. This is where Artificial Intelligence (AI) comes in. AI has changed the dynamics of the way … [Read more...] about What are the Pros and Cons of Using AI in Customer Experience?
Responsible Business USA 2021 (Nov 16-18) Destination 2030: The Roadmap to Lead a New Business Future Policy Change | Decarbonization | Social Equality After mass disruption the climate emergency is being felt across the United States and its effects are already apparent, from wild fires on the West Coast and flooding on the South and Eastern Coast devastating … [Read more...] about Reuters Events: Responsible Business USA 2021
I recently hosted a private event put on by Amazon Web Services for CDOs and CAOs. I interviewed Jeff Carter, a former Teradata executive and colleague who has been at Amazon for several years now in various senior leadership roles, first at Amazon.com and now at Amazon Web Services. It was a lively discussion and one of the topics, which I'll discuss here, has stuck with me … [Read more...] about A Lesson In Effective Innovation From Amazon
Data Innovation strategies shared live with you online, for free We will be bringing you incredible insights from the region's leading data experts, and you can watch them whenever and wherever you want, for free! Our CDAO Data Innovation Deep Dive will address how to use to data to support real organisational change. Simply sign-up, logon and learn. Benefit from: … [Read more...] about CDAO Deep Dive ANZ Online Data Innovation
In this highly competitive and rapidly evolving world, businesses realize the importance of innovation to outpace the competition. With so many ideas and products coming into the market, you have to be on your toes to find ways to outshine your competition. Regardless of their size, small businesses have a lot of potential to outsmart other businesses by using the right … [Read more...] about How Small Businesses Can Out-Innovate The Competition