In its 27th Annual CEO Survey, PwC asked successful CEOs in different industries about the benefits they expect to get from generative AI in the coming year. 68% of the respondents believed Gen AI will enhance employee efficiency, 44% betted on increased profitability, and 35% hoped that their investment will pay off in increased revenue. And PwC itself reports that its … [Read more...] about Zooming in on the Generative AI Value Chain
Generative AI
Conversational AI & Customer Experience Summit
Conversational AI & Customer Experience Summit Asia 2025' ' Discover the transformative potential of Conversational AI and customer-centric strategies at our exclusive event. Tailored for learning, networking, and engaging with industry experts, this summit connects you with top professionals and facilitates invaluable knowledge exchange, helping you stay ahead in the … [Read more...] about Conversational AI & Customer Experience Summit
6 Ways Generative AI has Streamlined Customer Experience
Contact centers act as a bridge between organizations and their customers. The demand for them is increasing daily, as customers expect quick, efficient, and personalized responses. Here comes the significance of AI solutions regarding customer experience for businesses. Undeniably, AI has brought about a revolution. In fact, according to a recent press release by 2025, 80% of … [Read more...] about 6 Ways Generative AI has Streamlined Customer Experience
Generative AI and the Future of Recruitment: Insights from Microsoft’s Push for AI-Powered Diversity Hiring
Recruitment practices have undergone a massive shift in recent years, driven by technological advancements and evolving workforce demands. In 2024, one of the most significant innovations transforming talent acquisition is generative AI. While AI in recruitment is not new, the rise of generative capable of producing human-like text, automating communications, and personalizing … [Read more...] about Generative AI and the Future of Recruitment: Insights from Microsoft’s Push for AI-Powered Diversity Hiring
AI/ML Use Cases: 4 Trends Insurance Industry Leaders Should Follow
The insurance sector relies on the capacity to manage risk and forecast future events. While numerous organizations are already evolving to meet the anticipated demands of regulatory requirements and consumer needs, new and emerging technologies present a wealth of potential advantages for those willing to embrace this change. Integrating these technologies enhances the … [Read more...] about AI/ML Use Cases: 4 Trends Insurance Industry Leaders Should Follow
