The idea of online shopping has been around for decades. The first item purchased online was Sting's Ten Summoner's Tales in 1994 for $12.48. Amazon and eBay, two of the biggest online retailers, launched their sites for the first time in 1995, but even at the beginning of the 2010s, Amazon only accounted for 6% of all retail sales. It took the events of 2020, with a global … [Read more...] about How Technology is Transforming Online Retail
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How Leading Retailers are Leveraging AI to Engage Customers Better
Artificial Intelligence (AI) is fundamentally changing the e-commerce landscape, as chatbots fueled by AI are improving in their ability to communicate seamlessly with users. While some early bots suffered from poor customer experience (CX) reviews, today leading retailers have developed intuitive algorithms that offer exceptional CX across the board. The typical chatbot is … [Read more...] about How Leading Retailers are Leveraging AI to Engage Customers Better
7 Artificial Intelligence Tools for Effective Ecommerce Marketing
Artificial intelligence has been around for quite some time, but its recent boom in popularity makes it one of the most exciting technologies to watch. AI has various applications and is a perfect fit for ecommerce marketing “ from customer service chatbots to predictive analytics, many tools can help you make your retail business more efficient. In this guide, we have … [Read more...] about 7 Artificial Intelligence Tools for Effective Ecommerce Marketing
Azure Analytics: Reducing Challenges for Retail and eCommerce Business
Since the World Health Organization proclaimed covid-19 a worldwide epidemic, there appears to have been an increase in everything, from the number of individuals who are gaining weight to the number of food channels and online purchases from various websites, among other things. It is a new category of solutions that brings together data science and engineering, rendering … [Read more...] about Azure Analytics: Reducing Challenges for Retail and eCommerce Business
Improving Customer Experience Through Data Quality
Customer acquisition takes a significant amount of resources, time and effort. That's precisely why companies want their customers to stay loyal to the brand forever. However, new eCommerce ventures are launched every day and thus the competition never decreases. There's a limit to how products can be differentiated and the type of discounts you can offer. And this is where it … [Read more...] about Improving Customer Experience Through Data Quality
