An undeniable fact: We are now living in a world where Artificial Intelligence (AI) is present in almost every aspect of our lives. Businesses are increasingly relying on AI to personalize & contextualize their interactions with users to enhance the customer experience. These AI interfaces are often meant to replace humans, and so customers have a heightened expectation. As … [Read more...] about Supercharge AI Customer Experience with these 4 UX Design Principles
Some industries are more suited to robotics than others. While automation has soared in many manufacturing fields, its use in food production and packaging has been limited until recently. As technology has advanced and demand has grown, food robots are seeing more widespread implementation. Experts predict the food robotics market to more than triple between now and 2027. A … [Read more...] about How to Design Food-Safe Robotics
The eCommerce industry is growing at a staggering rate each year, and projected revenues are expected to reach a whopping 6.54 trillion US dollars in 2022 in the US alone. This means that eCommerce is a lucrative field to get into, but it also means that the industry is getting more saturated by the day. If you want to survive and even thrive in the eCommerce field in the years … [Read more...] about How Artificial Intelligence is Becoming Part of eCommerce UX
We live in a consumer-driven economy. Every penny of profit earned ever has had a direct correlation with acceptable levels of customer satisfaction. With technologies advancing at rapid rates and new websites and applications crowding the stores, customers need change and demand better service inferences, be it online or in-store. User experience has a major role to play in … [Read more...] about Imperatives of UI/UX and Why They’re Important for Business?
Accessible web design has slowly come to the forefront for businesses ”but doing it right is still proving to be a challenge. Users representing myriad communities have been vocal about the lack of accessibility while accessing online resources and this is finally leading to change. No matter what business sphere one exists in, being able to reach more users by incorporating … [Read more...] about Accessible Design: A Complete Guide for 2020