As artificial intelligence and machine learning technologies become more refined and nuanced, and thus easier to implement across industries and sectors, business leaders are increasingly integrating them in their processes. The reasoning behind these investments is simple - successful AI implementation can boost operational efficiency, automate many processes, and deliver … [Read more...] about 5 Ways to Use Artificial Intelligence in Ecommerce
customer experience
Conversational AI & Customer Experience Summit
Conversational AI & Customer Experience is a 2-day networking event that will invite visionary speakers, industry experts, innovative chatbots, and conversational AI technology providers on one platform and facilitate the discussion pertaining to the current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.' ' From inside jokes to … [Read more...] about Conversational AI & Customer Experience Summit
How to Collect Actionable Data from Your Target Audience
Are you interested in using big data to gather audience insights? If so, you're not alone. Business owners, entrepreneurs, and marketers understand the importance of learning about their visitors' goals and pain points through data. The more you know about the people landing on your website, the better chance you have at turning first-time visitors into email subscribers and, … [Read more...] about How to Collect Actionable Data from Your Target Audience
Webinar: Digital Customer Experience in Airlines
Why Should You Attend The Webinar? ' Pre-COVID, digital was already recognized as a key enabler of an Airline's customer experience. Today, it's time to clear the runway as digital is in the pilot's seat of customer experience. The illumination on digital is brighter than ever as an era of travel where health and safety are spoken in the same sentence as personalized customer … [Read more...] about Webinar: Digital Customer Experience in Airlines
Top telco challenges that zero-touch networks tackle
Introduction  Lifestyles have slowly become more digital over several years now, and this trend has been accelerated since the beginning of the pandemic, even in regions of slower adoption. Having transformed the way customers interact, telcos have since been trying to keep up not only with unprecedented demand for digital services but also the need to engage with customers … [Read more...] about Top telco challenges that zero-touch networks tackle