Business Intelligence: What to Look for in a BI Solution

What good is a robust business intelligence tool if your end-users cannot utilize it to create ad hoc reports and dashboards?

One of the most important things to take into consideration is your end-user audience who will be creating BI reports and interactive dashboards with this solution. Are they technical power users, non-technical business users, or a mix of both?

Self-service business intelligence is a feature that provides data insights to every employee ‘even if they don’t have a background in BI. Self-service empowers every end-user (technical and non-technical) to drill down on data and answer business questions quickly and easily. The user-friendly UI/UX of self-service BI allows the everyday user to become data-driven.

Self-service BI empowers users to perform queries and generate their own reports and dashboards. Business users can easily analyze their data and build ad hoc reports, for coding or assistance from IT.

Embedded BI tools can be integrated into existing applications and portals. There are many benefits of embedded BI; end-users can easily visualize, analyze, and communicate the data that is fundamental to their role without logging in to another application.

Whether embedding the BI solution in an application for internal enterprise use or embedding it in a SaaS solution, it is vital that the solution be easily embeddable.

It’s important for a solution to be easily embeddable for multiple reasons.

• Firstly, you don’t want your developers spending any more time than necessary working on integrating a solution within your application. This is one of the key benefits of using an external BI tool vs building your own in-house BI tool.
• Next, embedding the solution typically allows for single sign-on in your application, so end-users have a seamless experience when navigating from your application to the embedded business intelligence solution. This is vital to the end-user experience because you do not want the end-user to have to leave your application for any reason- everything that they need to do should be able to be done without leaving the application.

With all of this in mind, it is up to you to decide if embedding the solution falls under your requirements – if it does not, you will have an easy time finding a stand-alone visual business intelligence tool.

If being embeddable is a requirement of yours, then you will want to spend some time looking at the documentation, SDKs, API, and other resources for each product being evaluated to understand any challenges you may face when looking to embed the solution into your application. This may require a substantial time commitment during the evaluation phase, but it will be worth the payoff later down the road when you are able to easily embed and integrate the business intelligence tool into your application.

I wanted to include this point because many business intelligence solutions in today’s market do not support extensive customization.

If you are embedding this solution within your application, it should be on your list of requirements that the BI tool support white-labeling.

If you are embedding a business intelligence solution within your application, it’s imperative that you check if the solution supports the many aspects of white-labeling.

First, take a look at color schemes. If red is the primary color in your organization’s or app’s color scheme, then you need to be able to customize the embedded solution to match the same color red so that your app maintains a feeling of immersion when users navigate from the application’s home page to the business intelligence section, where your tool is embedded.

Arguably even more important than the color scheme when it comes to white-labeling is the ability to change logos used throughout the solution.

No matter what BI tool you choose, it will have its own logo displayed throughout the UI. You’ll want to change these logos to match your app’s logo or your organization’s logo so that end-users are not aware they are using third-party software. A highly customizable solution will offer your own custom logos for a login screen, page header logo, mobile logo, and favicon.

Advanced white-labeling as described above should be a requirement for anyone looking to embed the business intelligence solution into their application. If part of your application does not fit in with the rest of the application, then the end-user will sense a disconnect and the overarching user experience will not be as exceptional as it would be with a solution that can match your own look and feel.

The final point I will cover in this list is arguably the most important for you to consider when evaluating visual business intelligence solutions.

Budgetary constraints are one of the top driving factors in settling on a BI tool. In a situation where your budget cannot afford the perfect BI tool, you will need to prioritize each solution’s features and capabilities and take into consideration the licensing and pricing aspects of each product.

When it comes to finding the right business intelligence tool, you will need to factor in how the solution is licensed.

There are typically two different options when it comes to a license: annual subscription-based, or perpetual.

The former is typically a less expensive up-front cost, but remains the same cost year over year, or, in some cases, can even increase after a certain number of years.

For large enterprises with a reliable and consistent revenue stream, annual licensing should not be a turn-off. However, for start-ups and smaller organizations, annual licensing may seem intimidating, as it should.

If you have a down year and cannot fit the product’s annual fee in your budget, you risk losing the product’s functionality in your application. On the other hand, perpetual licenses will typically cost significantly more up-front, but significantly less year over year.

With a perpetual license, you only need to worry about the initial purchase- any fees after that (annual or otherwise) should only be an optional add-on since the license is perpetual.

Some BI solutions will have both licensing options available, but most will only be one or the other. As with most other items listed in this blog, the type of license to go with is fairly subjective, but it is wise to thoroughly research the licensing models before making a final decision.