Creator: Google Cloud
Category: Software > Computer Software > Educational Software
Tag: business, customer, developers, development, software
Availability: In stock
Price: USD 49.00
Welcome to “CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers”, the second course in the “Customer Experiences with Contact Center AI” series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI).
In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX. This is an intermediate course, intended for learners with the following types of roles: ”
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. ”
Citizen developers: Creates new business applications for consumption by others using high level development and runtime environments. ”