This specialization is intended for managers – from business, public administration, international organizations or NGOs – who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.nnYou will learn the negotiation fundamental skills and tools thanks to the first Course.nnWith the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation – both key skills in an international environment.
nnWith the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution.nnAt the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
