Master Intelligent Process Automation by combining process mining, cognitive AI, AI agents, and enterprise automation governance. Learn how organizations discover automation opportunities, design intelligent workflows, and scale AI-enabled processes responsibly. This Specialization takes you through the complete intelligent automation lifecycle. Begin by using process mining to analyze how workflows actually operate, identify bottlenecks, evaluate process variations, and uncover improvement opportunities.
Next, explore agentic AI and multi-agent workflows, including planning, reasoning, tool use, task decomposition, validation, collaboration, and human-in-the-loop oversight. You’ll also examine how Cognitive AI, Intelligent Document Processing, NLP, classification, extraction, and intent detection transform unstructured information into actionable workflow inputs. Finally, learn how to evaluate automation opportunities, measure business value, establish governance and security controls, and build an IPA Center of Excellence. By completing the Specialization, you’ll be prepared to analyze processes, design intelligent automation solutions, evaluate AI controls, and recommend strategies for responsible enterprise-scale automation.
