2.5 quintillion bytes of data are created every day (source: IBM). In addition to legacy modes … 5 Steps to Winning in the Data EconomyRead more
Strategy
Learn everything about data strategy, what it should include in order to be successful, and how you can develop a data-driven business strategy for your business.
How to Improve Your Customer Service with Big Data
Any organization with a call centre or with customer-facing employees receive complaints and compliments on a … How to Improve Your Customer Service with Big DataRead more
6 Issues to Consider when Monetizing Big Data
When discussing how companies can capitalize on Big Data, we often hear about successful use cases … 6 Issues to Consider when Monetizing Big DataRead more
A Big Data Cheat Sheet: What Executives Want to Know
In April, I was given the opportunity to present An Executives Cheat Sheet on Hadoop, the Enterprise … A Big Data Cheat Sheet: What Executives Want to KnowRead more
How to Improve Customer Experience by Quantifying Multichannel Issues?
Every online professional knows that the usability of a website is a key factor in terms … How to Improve Customer Experience by Quantifying Multichannel Issues?Read more