QUICK FACTS

HEAD OFFICE

155 9th Street
San Francisco CA 94103
United States

category

CATEGORIES

Big Data, Analytics, Predictive analytics

INDUSTRIES

Technology

PRICING

Free Trial

None

SIZE OF CUSTOMERS

Global Enterprise

 
Founders:
 
Year founded:2009
 
#Employees:11-50
 

Overview

Sparked's Retention Radar helps subscription companies keep their customers.

Retention Radar: Retention Radar uses machine learning, natural language processing, sentiment analysis, and modeling techniques to discover attributes and customer behaviors that are highly correlated with churn and retention. It tells companies which components or features of their product are working well and which are leading to churn.

After using Radar to understand customer patterns in depth, Sparked helps companies retain customers with targeted interventions - or "next best actions."

Less

THE 3 KEY BENEFITS

  • 01 Boost customer retention.
  • 02 Turn your customer data into solutions.
  • 03 Drive the things that matter - Retention - Customer Lifetime Value - Recurring Revenue - Subscription Length

THE 3 KEY BENEFITS

  • 01 Boost customer retention.
  • 02 Turn your customer data into solutions.
  • 03 Drive the things that matter - Retention - Customer Lifetime Value - Recurring Revenue - Subscription Length
Less

PRODUCT FEATURES

  • Reasons Identification

    Identify why customers stay and leave

  • Revenue by Risk Level

    Understand the revenue at risk

  • Segmentation by Risk or other factor

    Know who’s going to stay or leave before they do





In order to contact Sparked, you have to be a registered Datafloq user

Register here or Login








REQUEST SUCCESSFULLY SENT!