QUICK FACTS

HEAD OFFICE

549 W. Randolph
Suite 401
Chicago, IL 60661
United States

COUNTRIES SUPPORTED

United States

category

CATEGORIES

Analytics

INDUSTRIES

E-commerce, Technology

SIZE OF CUSTOMERS

Global Enterprise

 
Founders:
Mark Treschl,
RNickerson
 
Year founded:1999
Funding received: $15 Million
Investors:
 
#Employees:129
Vendor size:medium
 

Overview

OpinionLab provides enterprises continuous Voice of Customer listening solutions that drive smarter, real-time business action to deliver a high quality and consistent customer experience. 

The world’s leading brands, including: 4 of the top 5 U.S. retailers; 8 of the 10 largest American banks; the 5 largest U.S. insurance companies; and 3 of the top 4 U.S. airlines use OpinionLab to engage with their customers throughout the customer journey to optimize customer experience and drive engagement across channels. 

OpinionLab is a high-growth SaaS provider that is accelerating all aspects of its business to best serve the needs of its expanding global customer base.

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