By Noor Zainab Hussain and Munsif Vengattil
(Reuters) – Thousands of users across the U.S. East Coast faced widespread internet outage from providers including Verizon Communications Inc on Tuesday, disrupting services offered by Google, Amazon, Zoom, Slack and other tech firms.
Verizon, a major broadband services provider in the United States, alerted users about a fiber cut in Brooklyn.
Spokesman Rich Young said the company was “aware of an issue impacting the quality” of its broadband service “throughout the Northeast corridor.” He added Verizon has “already seen service levels start to restore.”
Meanwhile, the Federal Communications Commission (FCC) is reviewing reports of the outage.
Outage monitoring website Downdetector.com also showed reports of outages at Comcast Corp, Roblox Corp and Slack Technologies Inc.
Amazon.com Inc’s cloud computing arm said on its website that connectivity issues related to its services has been resolved.
A spokesperson for Google said the company was aware of reports regarding issues affecting access to some of its products, but had not found issues with its services.
“Earlier this morning, we experienced an issue with bank balances not displaying accurately that has since been resolved. Trading functionality was not impacted,” a Charles Schwab spokeswoman said.
Robinhood said its customers on the East Coast may have had issues with accessing the internet due to Verizon’s outage, but its platform was operational.
(Reporting by Noor Zainab Hussain and Munsif Vengattil in Bengaluru and David Shepardson in Washington, additional reporting by Akanksha Rana and Ayanti Bera; Editing by Ramakrishnan M. and Sriraj Kalluvila)