Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)
Optum Labs is the research and development arm of UnitedHealth Group. We’re a diverse team of curious thinkers and experts in big data, artificial intelligence and machine learning, and scientific and clinical research searching for new ways to help people live healthier lives. We partner with world leaders in health care delivery, research, and technology to create disruptive solutions that serve patients, caregivers, providers, and commercial and government payers.
More equitable, effective, and affordable health care – that’s our goal. We aren’t just trying to improve the care an individual receives. We’re building a future where the health care system works better for everyone.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Actively participate in on-call rotation for incident resolution for the platform and/or any dependent components which the product engineering teams rely on for their work. This will be no more than 25% of the time. The rest of the time will be automating and developing quality and operational improvements/solutions
- Maintain and improve operational tooling, frameworks, perform chaos engineering activities.
- Perform root cause analysis and deliver resolution for tools and automation failures.
- Build frameworks that test the performance and resiliency of our platform services/tools
- Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs)
- Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations
- Identify and measure SLOs, SLAs and SLIs
- Improve processes/runbooks and champion automation of any manual items around support
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- BA/BS in Computer Science, Engineering or related field or equivalent experience
- 3+ years developing cloud-native applications using one or more languages (Typescript, C# ,Java )
- 3+ years deploying and operating cloud-native applications in a public cloud (Azure preferred)
- 2+ years in a role of supporting software and/or cloud-infrastructure in an on-call rotation basis to help with identification and remediation of technical problems at the root cause
- In-depth and proactive communication skills around status of projects/issues in production
- Solid Git skills
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
Preferred Qualifications:
- 3+ years implementing dashboards to help teams visualize logs, instrumentation, and other data to ensure optimal performance of the platform services, infra, and deployed applications. (Grafana preferred)
- Experience with Docker and Kubernetes (Azure Kubernetes Service preferred)
- Experience using centralized logging solutions (Splunk (preferred), Elk, etc.)
- Experience using active monitoring systems (Datadog, New Relic, etc.)
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
