Software Engineer
Permanent, Remote working
Are you a Full Stack Software Engineer who loves developing solutions which solve many different customer problems?
Do you want to work with a modern Tech Stack and be part of a small team where you can have a major impact?
As a Software Engineer here at Netcall, youll work with the latest versions of C# and Vue.js to create Real Time solutions for our customers, including our call and message handling systems, Chatbot engines and AI.
Youll love problem solving and coding, it will form a large part of the role. Youll be exposed to the entire software development lifecycle, working on the specification, design, coding, testing, and deployment of our contact centre and voice solutions within a cloud environment.
Our team is passionate about delivering great tech, they live and breathe agile, and firmly believe in creating clean, testable code. The nature of providing real-time communication and management information means performance, reliability, scalability, and transparency are the development principles the team lives by.
Our contact centre solution is a vital part of our wider CX toolset and we are looking for an experienced full stack software engineer, ideally with cloud experience, to help us build our next generation SaaS platform.
The product provides customer service and sales teams with the ability to engage with customers in real-time, 24/7, across many channels from traditional phone calls through to Instagram DMs, whilst also providing managers with real-time insights and connectivity to other enterprise platforms needed to run an efficient contact centre operation.
What will you be doing?
Designing, developing and delivering new features across our customer engagement solutions
Take collective ownership for the quality and security of all outputs generated by the development team
Work closely with the Product Owner to bring product vision to life
Be the point of contact for technical issues related to the overall solution and design
Help drive our Cloud Native Transition
Why should you join Netcall?
Reward we are offering a competitive package, plus a whole host of other benefits from pension to Perkbox.
Flexible working we moved to remote working during the pandemic and it is working brilliantly, we also have offices in Bedford and Poole if you want a change of scenery.
We are problem solvers our software solves real-world problems, whether its automating laborious processes, introducing AI to websites or centralising communication through call centre technology.
We are always learning the day job is very important, but its also great to learn new things and we encourage our colleagues to grow.
About You
Youll have strong working knowledge of C# and Vue.js
Ideally youll have some knowledge of Cloud Based systems such as AWS or Azureknowing how these services work, if and how we adapt our software for online access and how to leverage them to provide a great service to our customers.
Youll ideally have experience in developing real-time systems incorporating live data and multitenant software where many users are running at the same time understanding the challenges and opportunities that come with this.
