UK Home based | Visa sponsorship available for the right applicant
Salary package up to 65,110 – includes Basic Pay of up to 45,092 plus an additional allowance of up to 15,000 for exceptional candidates. (Additional London weighting of 5,018 for those based in our London office)
Contracted Hours: Full time 37 hours per week
Within CQC we are implementing a new strategy and transforming how we work so that we can keep pace with the changing health and care landscape and ensure people receive safe, effective care. Becoming an insight-driven organisation is a critical component of our new operating model.
The ambition of the Data and Insight Directorate is to create and mature a service-focused data and insight function. Aiming to modernise the technology we use to manage and analyse data; formalise the governance, processes and ways of working around data; drive new data culture, behaviours and skills to enable us to maximise the use of data and insight in our regulatory activity.
Are you committed to helping us regulate health and social care within England?
When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England then read on.
Why this could be a great role for you.
In this role, user needs will be your focus as you design, build, test and maintain CQC's data on the enterprise data platform, making sure available data meets business requirements.
What we can offer you…
Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.
We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
What you will bring
You will be responsible for developing and helping maintain robust, performant data integration and transformation routines and services, using the latest cloud technologies, ensuring availability of data to support CQC's insight needs.
There will be the opportunity for maximising the automations, scalability, reliability and security of data services, focussing on opportunities for re-use, adaptation and efficient engineering.
Design, build and test data pipelines and services, based on feeds from multiple systems using a range of different storage technologies and/or access methods provided by the Enterprise Data Platform, with a focus on creating repeatable and reusable components and products.
Design, write and iterate code from prototype to production ready. Understand security, accessibility and version control. Use a range of coding tools and languages as required.
Work closely with colleagues across the Data & Insight Unit to effectively translate requirements into solutions, and accurately communicate across technical and non-technical stakeholders as well as facilitating discussions within a multidisciplinary team.
Deliver robust, supportable and sustainable data solutions in accordance with agreed organisational standards that ensure services are resilient, scalable and future proof.
Understand the concepts and principles of data modelling and produce, maintain and update relevant physical data models for specific business needs, aligning to the enterprise data architecture standards.
Design and implement data solutions for the ingest, storage and use of sensitive data within the organisation, including designing and implementing row and field-level controls as needed to appropriately control, protect and audit such data.
Clearly, accurately and informatively document and annotate code, routines and other components to enable support, maintenance and future development.
Work with QA Engineers to execute testing where required, automating processes as much as possible.
Keep abreast of opportunities for innovation with new tools and uses of data.
Learn from what has worked as well as what has not, being open to change and improvement and working in smarter', more effective ways.
Work collaboratively, sharing information appropriately and building supportive, trusting and professional relationships with colleagues and a wide range of people within and outside of the Care Quality Commission.
Ensure that problems are fixed according to SLAs or in a timely manner providing proactive communication.
Ensure the use and protection of government and public information is handled securely and with care, following CQC data management principles and policies.
Provide oversight and assurance of suppliers and team members, coaching and mentoring colleagues to create a highly-performant and effective team.
Design and undertake appropriate quality control and assurance for delivery of output.
Provide direction and guidance to peers and junior colleagues, including line management and development of teams, where required.
Promote a strong data culture across CQC in line with the organisational data strategy.
Role model inclusive behaviours in everyday interactions.
Promote a culture of respect and fairness and understand personal responsibilities around delivering against CQC diversity and inclusion strategy.
Demonstrate competence and support others to achieve behavioural excellence through our Success Profiles (Grade B) ensuring yourself and those you work with are the best that they can be.
Role model and support others to instil our values into everything that we do.
Essential Skills and Experience:
Educated to degree level or have equivalent professional experience.
Experience translating business requirements into solution design and implementation.
Extensive experience of data engineering and the development of data ingest and transformation routines and services using modern, cloud-based approaches and technologies.
Ability to apply relevant techniques and approaches to validate, optimise and monitor data transformation to improve the efficiency and robustness of solutions.
Understanding of the principles of data modelling and data flows with ability to apply this to design of data solutions.
Understanding of the fundamentals of solution and data architecture.
Experience of supporting and enabling AI technologies.
Experience following product/solution development lifecycles using frameworks/methodologies such as Agile, SAFe, DevOps and use of associated tooling (e.g. version control, task tracking).
Experience working with Database technologies such as SQL Server, Oracle and Data Warehouse Architecture with knowledge of big data, data lakes and NoSQL.
Experience implementing data flows to connect operational systems, data for analytics and BI systems.
Experience documenting source-to-target mappings.
Demonstrable experience writing ETL scripts and code to make sure the ETL processes perform optimally.
Experience in other programming languages for data manipulation (e.g. Python, Scala).
Experience in assessing and analysing technical issues or problems in order to identify and implement the appropriate solution.
Knowledge and experience of data security and data protection (e.g. GDPR) practices and application of these through technology.
Strong decision-making skills and capability to make sound judgement with limited supervision.
Experience in reconciling conflicting views and articulating coherent rationales for action.
Ability to identify problems and lead the delivery of solutions and preventative measures, escalating where appropriate.
Proven ability to understand stakeholder needs, manage their expectations and influence at all levels on the use of data and insight.
Proven ability to tailor the communication of insight in the most appropriate and compelling way for the audience, including through storytelling and visualisation.
Knowledge and understanding of the health and care sectors.
Experience of using Power BI and creating reports/analysing data.
To apply for this role, please send your CV to our recruitment partner, Datatech Analytics.
CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.
For this role, we are particularly encouraging people from Black and Minority Ethnic communities to apply, who are currently under-represented at this level in the organisation.