The Quality (QA) Engineer is accountable for developing, implementing and overseeing the utilization of stringent Quality testing methods in compliance with customer and ISO requirements. Works collaboratively with formulation and production teams to identify and address issues, assuring quality processes. Oversees programs and initiatives designed to improve quality and production objectives. Drives internal quality analytics and reporting processes, data analysis utilizing Statistical Process Control methods to drive Quality Assurance. Supports Customer Requirements and Customer Service. Relocation package available.
Responsibilities includes but are not limited to
Accountable for driving Quality Assurance philosophies throughout the line organization and integrate key practices into the foundations of Production units manufacturing operations
Manages all Internal Quality Events (e.g. RIG, RCFA, OOS Investigation, Quality Near miss, etc.) and represents the Voice of the Customer
Provide support and participates in Shift, Daily, Weekly, Monthly and Annual Management Operating System meetings to provide support, collaboration and cross-functional problem-solving for site related operational performance
Manage & processes compliance statements, drum & tote orders, toller, raw material and other sample testing and certifications
Develops, documents, updates, monitors and ensures adherence to policies and procedures to ensure accurate and timely reporting of quality data to meet customer specifications and ISO standards and requirements
Initiates and coordinates quality-related data from production, service or process improvement activities, analyzes and interprets utilizing statistical techniques.
Assist QMS personnel with internal and external audits (ISO, Customer, EFfCI, IPEC, GMP, etc.), Management Review, Gap Analysis and QMS system management
Champion root cause failure analyses and the development of corrective actions with shared responsibility for the quality of non-conformity reports
Assist in the development of rework plans, providing technical support and follow-up
Lead the process of responding to customer complaints, Return, Supplier Quality issues and resolving issues through effective and timely investigation
Provide back-up and On-call support to Quality Department leaders and Manager as and when needed
Directly support customer audits and develop and implement effective resolution(s) to audit findings
Minimum of 3 years of experience in chemical industry working in a quality assurance/quality control lab
Experience in chemical batch and continuous processes preferred
Understanding of troubleshooting difficult problems in a plant environment
Bachelors degree in Chemical Engineering or Chemistry required
Established in 1932, Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants, polymers, as well as specialty ingredients that go into consumer, household, and institutional products such as laundry detergents, shampoos, and surface cleaners. Stepan Company currently has 20 global manufacturing locations and over 2,000 employees. We have a strong record of growth. Our growth allows us to provide meaningful career opportunities and stability to our team members. We have big goals at Stepan and know every team member will be crucial to achieving our objectives. Regardless of function, we are looking for team members who bring with them a growth mindset, an entrepreneurial spirit, and the ability to thrive in an evolving environment.
We celebrate diversity at Stepan and are committed to creating a diverse, inclusive environment. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other status protected by applicable law.