Onsite Data Insight Consultant ( POS Consumer Insight Analyst)
Hybrid working : Chertsey/ London / Home
This international consultancy is the trusted insight partner for some of the worlds leading brands. They connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media.
They are the world's leading market researcher for tracking Point-of-Sale (PoS) data in technical consumer goods and entertainment media markets. They receive data from retailers and resellers worldwide. The IT data platform compiles this data and provides retailers, manufacturers and industry leaders with comparable information at both country and international levels. An exciting and unique opportunity has arisen within GfKfor a fresh minded and highly skilled Onsite Data & Insight Consultant.
The Onsite Data & Insight Consultant will be working independently but directly in the European Office of one of the worlds largestConsumer Electronics manufacturers and will work exclusively for this client. Utilising their passion for data and data visualisation, the successful postholder will be responsible for extracting, sharing and managing the data to provide client stakeholders with key market insights. The Onsite Data & Insight Consultant will also assist in maximizing data usage on the client side and thus drive new business development opportunities.
Key Tasks and Responsibilities
You will be working alongside the GfK Key Account Director (KAD), in servicing the Clients teams, responsible for providing the client's European head office with the following:
Building, automating and constantly improving robust and intuitive market research reports, both regular and ad hoc, based predominantly on PoS data;
Managing the dispatch and upload processes for the clients portfolio. Proactively monitoring data release schedule and updating stakeholders on any issues;
Responding to data queries in a professional manner and providing timely feedback within agreed service levels;
Using defined processes to complete quality checks on data, and investigate anomalies;
Providing client training sessions on various data extracting systems and dashboards, as well as PoS methodological questions;
Working alongside different client departments to investigate data queries, understand data needs, and provide feedback on technology and processes;
Recording and logging requests and issues raised by the client within our CRM system
Experience, skills and competencies required:
Experience in providing outstanding customer service;
Advanced XLS and PPT skills with an emphasis on data visualisation – being comfortable in creating and maintaining charts is essential;
Good knowledge of PoS data tracking, scope of service, methodologies and tools;
Excellent analytical skills with regards to PoS tracking data;
Expertise in data reporting tools, as well as a willingness to develop new skillsets with other tools;
Clear and concise communication, both verbally and in writing;
Excellent attention to detail and an analytical approach;
Excellent listening skills to understand needs of client stakeholders;
An organised and methodological approach to tasks with ability to prioritize and multi-task;
The ability to work under pressure with tight deadlines;
Ideally – Knowledge of the Consumer Electronics industry /Interest in technology and new products.
Our clients premises are currently located within easy reach of Chertsey, Surrey. The successful postholder would be expected to be on site at the clients office up to 2-3 days a week. The remaining days can be split between working from home and the London Head office in Southwark.
Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.