Head of Engineering – eCommerce (General Merchandise)
We build and maintain proven, industry leading, high performance, user friendly frontend experiences across Argos, Habitat and Tu Clothing websites and apps. We are seeking a Head of Engineering for eCommerce (General Merchandise) who will be a servant-leader, empowering and guiding agile frontend engineering teams to get the best outcomes for our customers.
The role leads teams which specialise in the key frontend aspects of our websites, collaborating with other areas to build a flexible platform of decoupled ecommerce services serving multiple brands. Building great relationships, the Head of Engineering is trusted by business and tech colleagues and is a trusted voice for technology and innovation and modern ways of working within eCommerce.
This person will optimise and organise teams and practices to deliver at pace, and foster a high-performance culture. With clear accountability and responsibility, they create an empowered, professional environment where people in their teams can be at their best at all times. They will have significant experience with high-performance websites, frontend technologies and lean and agile methodologies.
What I need to do:
Provide inspiring, motivational trust to a diverse team of technology professionals, permanent and third party, and create the environment in which those teams can be their brilliant best.
Build an inclusive environment which supports a strong pipeline of talent and stretching succession plans which attract, reward, empower and develop our best colleagues.
Hire to high standards that continuously improve on the organisation's capabilities.
Engagement and Communication
Communicate clearly and convincingly with technology, business and product colleagues, ensuring that they are appropriately engaged in all parts of the product lifecycle, from vision and strategy to operation and decommissioning
Become known for your close understanding of your domain, proactive identification of unique technology-enabled opportunities, efficiencies, delivery excellence and clarity of communication.
Delivery & Service
Own the full lifecycle of products in your area, including supporting live service and rapidly resolving issues
Foster a culture of data-driven continuous improvement and iterative delivery at pace using modern engineering tools and practices
Continually refresh our technology choices and strategy for high-performing customer facing frontends.
Governance, planning, financial and supplier management
Accountability for managing and delivering financial budgets for engineering, partnering with key business and product teams
Plan resources, budgets and organisational over the longer term to prepare us for the future
What I need to know
Background in building and evolving engineering teams in a fast-paced, real-time environment in which tech and business success are inextricably linked. Retail background preferred but not essential
How to influence strategy, plans and actions across multiple stakeholder groups within and outside Sainsbury's Tech
Experience in forming, inspiring and empowering cross-functional technical teams, across all technical disciplines and capabilities
Creating highly effective external partnerships and driving the delivery of our third-parties in line with Sainsbury's priorities, measures and values
Controlling large budgets and driving maximum value, efficiency and effectiveness within those
What I need to show
Relentless focus on delivering customer value and business outcomes at pace
Optimisation of team structure, ways of working, capability and culture to ensure delivery in as effective and efficient a way as possible
Sound judgement to make sometimes difficult and complex choices at pace. You should be comfortable dealing with ambiguous situations and help drive toward clarity
A passion for technology and experience in forming teams and motivating software/technology engineering professionals and other technology teams. To continue to be relevant and up to date in the changing technology landscape
Servant leadership, helping your teams to perform at their best by ensuring that the business outcomes are clearly understood,
Results orientation, with a bias for action that is deeply informed by evidence and data-based decision-making.
In return you'll get:
Colleague discount across the multi-brands – Sainsbury's, Argos and Habitat
Special offers on gym memberships, restaurants, holidays, retail vouchers and more
Across our multi-brands, we're proud to be an equal opportunities employer that champions a diverse and inclusive culture and supports all kinds of workplace adjustments and flexible working (including reduced hours).
If you're reading this, even if you're not 100% sure you're there with your experience, we'd still love to hear from you. If you'd like to find out more head to Sainsbury's Tech