Duties Strong data and analytic skills, knowledge of excel, numbers and data modeling. Reporting and presentation skills a plus. Looking for a person who has a passion for data and numbers. Interpret data, analyze and process data Acquire data from primary or secondary data sources and maintain databases/data systems. Filter and ‘clean’ data for system consumption Transaction to Account matching Triage and research submitted tickets Use resources (i.e. Tableau, Box, Internal Systems) to validate data
- Data Processing – Excel
- Support Tickets – Attention to detail, written and verbal communication organizational skills
- Strong analytical skills
- Demonstrated understanding of business
- Demonstrated ability to manage through various customer situations
- Seeking and acting on feedback from business partners
- Demonstrate understanding of the business and master data management concepts.
- Process on average 6 files/week (files range from 5,000 rows to 40,000 rows)
- Process on average 30 support tickets/week
- Achieve SLA of 5 business days on Support ticket responses
- Achieve SLA of 48 hours on data maintenance requests
- Achieve SLA of 5 business days on major data change requests
- Drive an increase in % first contact resolution for support tickets
- Use resources (i.e. Tableau, Box, Sales Central) to validate data
- Leverage existing knowledge of master data management (MDM) solutions & best practices
Job Requirements:
- Ensure data accuracy and data integrity
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Extracting data from the database
- Perform data modeling based on multiple data sources
- Ensure data accuracy and troubleshoot data to improve performance of data applications
- Perform data analysis and monitoring to ensure data quality
- Develop data templates/software tools for data submission
- Perform data analysis and ad hoc reporting using SQL
- Track data quality and data flow dynamics
- Conduct details analysis of data
- Understanding of data requirements to ensure data source
- Develop reports to access data directly in the database or in the data warehouse
- Analyzing data from various systems
- Provide statistical analysis of data
- Ensure data accuracy within system
- Analyze business data from various sources
- Develop data flows and interpret data models
- Monitor data quality scorecards and data integrity efforts to works with data owners/stewards to resolve data quality issues
- Perform data conversion validations using reports
- Acquiring data from primary or secondary data sources and maintaining databases
