J.D. Power and Associates

Established in 1968, J.D. Power has been listening to consumers and business customers; analyzing their opinions and perceptions; and refining research techniques and study methodologies to offer some of the most advanced product quality, customer satisfaction, and tracking research available today. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power s is a business unit of the McGraw Hill Financial. J.D. Power is best known for its work in the automotive industry. However, in recent years, the company has expanded to serve a number of other industries, including telecommunications, travel and hotels, utilities, healthcare, real estate, consumer packaged goods, electronics and financial services.


Website     http://www.jdpower.com/

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Head Office

2625 Townsgate Road
Westlake Village
United States

Countries Supported

Brazil, Canada, China, India, Japan, Mexico, United States


Consumer goods, Electronics, Other, Retail, Technology, Transportation, Travel, leisure and hospitality


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Size of Customers

Global Enterprise

Year Founded





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