QUICK FACTS

HEAD OFFICE

Karenslyst allé 56
Oslo 0277
Norway

COUNTRIES SUPPORTED

China, Germany, Norway, United Kingdom, United States

category

CATEGORIES

Analytics

INDUSTRIES

Financial Services, Market research, Retail

SIZE OF CUSTOMERS

Large

 
Founders:
John Chisholm
 
Year founded:January 1, 1997
Funding received: Acquired by MarketTools on April, 2008
Investors:
 
#Employees:501-1000 employees
 

Overview

CustomerSat is the a real-time, omni-channel feedback technology for building customer satisfaction and loyalty via analytics and action management. CustomerSat tools allow companies to improve satisfaction, loyalty and profitability by changing key customer, partner, employee and supplier insights into targeted and valuable actions. The technology is a Web-based Voice of the Customer (VoC) solution used by the world’s leading businesses to capture, analyze, and act on feedback from customers, employees, and partners.

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