QUICK FACTS

HEAD OFFICE

75 Broad Street
Suite 1010
New York NY 10004
United States

COUNTRIES SUPPORTED

United States

LANGUAGES OFFERED

English

category

CATEGORIES

Analytics

INDUSTRIES

E-commerce, Retail

PRICING

Subscription

SIZE OF CUSTOMERS

Large

 
Founders:
 
Year founded:2009
Funding received:$ 38.9 Million
Investors:
 
#Employees:81
Vendor size:medium
 

Overview

StellaService produces data, ratings and insight on the service performance of online retailers. Through its network of analysts, StellaService independently measures and benchmarks businesses across the entire service delivery chain, from phone, email, chat and social media support to shipping, returns and usability metrics.

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